Frequently Asked Questions about Oro Club
Answers about the 14K gold guarantee, ordering, delivery and returns. Have another question? Call us at 1-800-245-4242 or email sales@oroclub.com.
Oro Club is a 14K solid gold jewelry company that has sold by catalog since 1984. Its Agents buy the pieces at agent pricing, direct from the factory, and resell them in their own communities.
Oro Club doesn't promise or guarantee earnings. Your results depend on your own sales.
Yes. Oro Club jewelry is solid 14K gold, not gold-plated, and every piece comes with a warranty certificate.
To order from the catalog at agent pricing, become an Agent. Registering is free, and agent pricing starts with a qualifying purchase.
Already an Agent? Call 1-800-245-4242 with your customer number and each piece's catalog code ready.
Want to buy jewelry? Order through an Oro Club Agent: tell them which pieces you'd like and they'll place the order.
Oro Club doesn't promise or guarantee earnings. Your results depend on your own sales.
It depends on the day you order and on the delivery type, normal or fast: see the chart. Saturday delivery isn't available everywhere, so call 1-800-245-4242 to check your area. Bad weather can cause delays.
Returns are made by Oro Club Agents. If you bought a Starter Package online, you can also return it to Oro Club directly. Call 1-800-245-4242 to start a return. You can return merchandise within 30 days of purchase for a full refund, minus shipping, as long as it isn't damaged.
Earrings and personalized pieces (engraving, birthstones, etc.) can't be returned. Inspect your order when it arrives and report any damage within 24 to 48 hours. Bought from an Agent? Contact your Agent about returns. Full details: Shipping & Returns.
Yes. Pieces with diamonds, like all Oro Club jewelry, come with a warranty certificate.
Nothing to register. Agent pricing starts with a qualifying purchase: typically an order of $450 or more, or a Starter Package. There is no joining fee or membership cost. Become an Agent.
Oro Club doesn't promise or guarantee earnings. Your results depend on your own sales.
No. At Oro Club you don't earn commissions on people you invite, and there are no levels. As an Agent, you buy 14K gold jewelry at agent pricing and resell it to your customers. You set your own goals and put in your own effort, with the support and personalized training we provide.
Oro Club doesn't promise or guarantee earnings. Your results depend on your own sales.